Shipping policy

Shipping Policy – DS Zone

Last Updated: July 2026

Thank you for shopping with DS Zone. We are committed to delivering your orders quickly, safely, and efficiently.

Order Processing

  • Orders are processed within 1–2 business days after order confirmation.

  • Orders placed on weekends or public holidays will be processed on the next business day.

  • Once your order has been dispatched, you will receive a shipping confirmation.

Delivery Time

Estimated delivery times are:

  • Major Cities: 2–4 Business Days

  • Other Areas: 3–7 Business Days

  • Remote Locations: Delivery may take additional time depending on the courier service.

Please note that delivery times are estimates and may vary due to weather conditions, courier delays, or other unforeseen circumstances.

Shipping Charges

  • Shipping charges (if applicable) will be displayed during checkout before you complete your order.

  • From time to time, DS Zone may offer Free Shipping on selected products or promotional campaigns.

Order Tracking

Once your order has been shipped, you may receive tracking details (where available) so you can monitor your shipment's progress.

Delivery Information

To ensure successful delivery:

  • Please provide a complete and accurate shipping address.

  • Include a valid phone number for delivery coordination.

  • DS Zone is not responsible for delays or failed deliveries caused by incorrect or incomplete address information provided by the customer.

Cash on Delivery (COD)

We offer Cash on Delivery (COD) in selected areas. Availability of COD depends on your delivery location and courier service.

Delayed or Lost Shipments

If your order has not arrived within the estimated delivery time, please contact our support team. We will work with the courier to resolve the issue as quickly as possible.

Damaged Packages

If your package arrives visibly damaged:

  • Inspect the package before accepting delivery whenever possible.

  • Contact us within 48 hours of receiving your order.

  • Please provide clear photos of the package and the damaged item to help us process your request.

Incorrect Shipping Information

If an order is returned due to an incorrect or incomplete address provided by the customer, additional shipping charges may apply for reshipment.

Contact Us

If you have any questions regarding our Shipping Policy, please contact us:

DS Zone
Email: dszone.store@gmail.com
Phone: 03020667550